How can I make a custom request?

Simply choose custom request on our shop dropdown and fill out the form. We will then be in contact to assist in crafting your request to your specifications.

What materials are used in the cups?

Our cups are made from high-quality glass, adorned with a durable vinyl for the design. Each set also includes a reusable glass straw, straw cleaner, and a bamboo lid.

Are the cups dishwasher safe?

To maintain the integrity of the design, we recommend hand washing the cups with mild soap and lukewarm water. Avoid abrasive scrubbers and harsh chemicals.

Do you ship internationally?

Currently, we only offer shipping within Australia. Shipping costs and delivery times may vary, so please check our shipping information or contact our customer support for details.

What is your return policy?

We want you to love your purchase. If there's an issue with your order, please contact us within 14 days of receiving your items. Visit our Returns & Exchanges page for more details.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order through our website or the carrier's tracking system.

Can I change or cancel my order after it's placed?

Unfortunately, we are unable to modify or cancel orders once they are placed. Please double-check your order before confirming your purchase.

How can I contact customer support?

For any questions or assistance, feel free to reach out to our customer support team via our Contact page. We're here to help!